Privacy Policy – BetterHomz

Last Updated: 17 March 2026

BetterHomz (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data both online (via https://betterhomz.in) and offline (through consultations, events, and other interactions). It complies with applicable laws, including the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and, where applicable, the General Data Protection Regulation (GDPR – EU).

1. Information We Collect

  • Personal identifiers (name, phone, email, postal address, ID details).
  • Property preferences (location, budget, type of property).
  • Transactional data (inquiries, bookings, communications).
  • Technical data (IP address, cookies, device/browser info).
  • Offline data (shared during meetings, calls, or events).

2. Purpose of Data Collection

We use your data strictly for:
  • Property consultancy services.
  • Sending updates, offers, and marketing communications only from BetterHomz.
  • Improving services and customer experience.
  • Compliance with legal obligations.

We do not sell, rent, or share your personal data with third parties for their marketing or commercial use.

3. Consent

By providing your personal information to BetterHomz (whether online or offline), you explicitly consent to:
  • The collection, storage, and processing of your data as outlined in this Privacy Policy.
  • Receiving marketing communications (emails, SMS, WhatsApp, phone calls) only from BetterHomz regarding property opportunities.
  • The use of cookies and tracking technologies when visiting our website.
  • Transfer of data outside India, where necessary, with adequate safeguards in place.

You may withdraw your consent at any time by contacting us (see Section 13). Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.

4. Legal Basis for Processing

  • India (DPDP Act, IT Act): Consent, contractual necessity, legitimate interest, and compliance with legal obligations.
  • EU (GDPR): Consent (Art. 6(1)(a)), contract performance (Art. 6(1)(b)), legitimate interest (Art. 6(1)(f)), and legal compliance (Art. 6(1)(c)).

5. Marketing Usage

  • Data may be used for promotional communications only by BetterHomz.
  • Marketing is limited to property-related opportunities.
  • You may opt out at any time.

6. Data Retention

Data is retained only as long as necessary. Once no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement strict safeguards, including secure servers, encryption, controlled access, and compliance checks.

8. Your Rights

You have the right to:
  • Access, correct, or delete your data.
  • Withdraw consent for marketing.
  • GDPR-specific rights: Data portability, restriction of processing, and lodging complaints with supervisory authorities.

9. International Data Transfers

If data is transferred outside India or the EU, adequate safeguards will be applied.

10. Cookies & Online Tracking

Our website uses cookies to enhance user experience. You can manage preferences via browser settings.

11. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from ours.

12. Children’s Privacy

We do not knowingly collect data from individuals under 18. If such data is inadvertently collected, it will be deleted promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.

14. Contact Us